RentRite.in is owned and operated by RentRite a rental marketplace based in Coimbatore, Tamil Nadu, India. We are strongly committed to protecting the privacy and security of your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit or use our website or services. By accessing or using RentRite.in, you agree to the practices described in this policy.

The website is owned and operated in India and is governed by applicable Indian laws including the Information Technology Act, 2000 and related rules and regulations.

1. About RentRite

RentRite.in is Coimbatore’s trusted rental marketplace, helping homes and businesses access high-quality products without the burden of ownership. We offer rentals across home appliances, electronics, furniture, fitness equipment, laptops, medical devices, and commercial machinery through a secure, easy-to-use platform.

2. What is Personal Information?

“Personal Information” means any information that identifies you or can reasonably be used to identify you, either directly or indirectly.

3. Information We Collect

The type of personal information we collect depends on how you interact with us. This may include:

Full name, phone number, email address, residential and delivery address
Date of birth, gender, and basic identity details
Employment information such as employer and designation
Order history, rental details, payment records, and service interactions
Bank account or payment-related details (processed securely via payment gateways)
Government-issued identity documents for KYC or verification purposes
Device, browser, and usage information when you visit our website

4. How We Collect Your Information

We collect personal information:

When you register, place an order, submit forms, or contact us
During customer support interactions (calls, emails, chats)
Through your transactions and payments
From publicly available sources or trusted third parties where permitted by law

5. Use of Your Personal Information

We collect and use your personal information for purposes including:

Creating and managing your account
Processing rental orders and deliveries
Verifying identity and conducting KYC checks
Managing payments, refunds, and security deposits
Providing customer support and service updates
Improving our website, services, and user experience
Marketing and promotional communications (with opt-out options)
Preventing fraud and ensuring platform security
Meeting legal, regulatory, and compliance obligations

If we need to use your information for any purpose not covered in this policy, we will seek your consent.

We do not sell or rent your personal information. We may share your data only when necessary, including with:

Delivery and logistics partners
Payment gateway providers
IT, hosting, analytics, and marketing service providers
Financial institutions and credit partners (where applicable)
Legal, regulatory, or government authorities when required by law
Business partners during mergers, acquisitions, or restructuring

We ensure such parties use your data only for legitimate business purposes and maintain appropriate security standards.

7. Marketing Communications

We may contact you via email, SMS, phone, or WhatsApp to inform you about offers, updates, services, and promotions. You can opt out of marketing communications at any time by contacting us or using unsubscribe links where provided.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Improve website performance and functionality
Understand user behavior and site usage
Personalize content and promotions

Cookies do not personally identify you and are used in aggregate and anonymous form. You may disable cookies in your browser settings, though some features may not function properly.

9. How We Protect Your Information

We take reasonable technical and organizational measures to protect your personal information, including:

Secure servers and encrypted transactions
Restricted access to personal data
Regular system monitoring and internal controls

While we strive to protect your data, no system can guarantee complete security, and we cannot warrant absolute protection against unauthorized access.

10. Data Retention

We retain your personal information only as long as necessary to fulfill business, legal, and regulatory purposes. Once no longer required, data is securely deleted or anonymized.

11. Disclosure of Information Outside India

Some of our technology or service providers may be located outside India. In such cases, we ensure that appropriate safeguards are in place to protect your data in compliance with applicable laws.

12. Links to Other Websites

Our website may contain links to third-party websites. RentRite is not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before sharing personal information.

13. Keeping Your Information Accurate

You are responsible for ensuring that your personal information is accurate and up to date. You may contact us at any time to update or correct your information.

By providing your contact details, you consent to receiving communications from RentRite regarding orders, services, promotions, and updates via phone calls, SMS, WhatsApp, or email, even if your number is registered under Do Not Disturb (DND) or NCPR, in accordance with applicable regulations.

15. Payment Gateway Security

We use secure third-party payment gateways to process online payments. RentRite does not store your card or banking details. All payment data is handled directly by the payment gateway providers under their respective privacy policies.

16. Access, Correction, and Deletion Requests

You may request access to, correction of, or deletion of your personal information by contacting us. We may verify your identity before processing your request.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website will signify acceptance of the updated policy.

18. Contact Information

If you have questions, concerns, or complaints about this Privacy Policy or how your personal information is handled, please contact:

RentRite
Physical Address:
Cheran Ma Nagar, Coimbatore North, Tamil Nadu, India

Email: rentrite@gmail.com
Phone: +91 63833 02744

19. Grievance Officer

Grievance Officer
RentRite
Cheran Ma Nagar, Coimbatore North, Tamil Nadu, India
Email: rentrite@gmail.com
Phone: +91 63833 02744

All disputes shall be subject to the exclusive jurisdiction of courts in Coimbatore, Tamil Nadu.